Warranty/Liability

LIABILITY

Johnson Built Products, hereinafter JBLT, does not assume liability, in whole or part, to the original purchaser or any end user of the JBLT product(s). Any damage or injury to property or persons is not covered by the JBLT warranty and is in no way the responsibility of JBLT.  The purchaser and/or end user of any JBLT product are solely and exclusively responsible for any and all installation and use of products made or distributed by JBLT.  The original purchaser, participant, user, and/or end user assumes any and all liability when using any product made or distributed by JBLT.

WARRANTY

If a JBLT manufactured product is believed to be defective, the original purchaser of the product should contact JBLT immediately a info@Z-trak.com.  At JBLT’s sole discretion, JBLT will provide appropriate instruction for return of a defective item.  Unauthorized returns to JBLT will be refused.  The original purchaser will be responsible for any return cost of shipping unless otherwise noted in writing by JBLT.   All returns from the original purchaser will need to include a copy of the original invoice. Upon JBLT’s receipt of an item, a manufacturing engineer will inspect the item and at JBLT’s solo discretion, JBLT may return or replace the item.  Adequate notification will be made.  Please include a daytime phone number on any corrospondense with JBLT.

Limited Lifetime  Warranty

JBLT offers a lifetime warranty on all products manufactured by JBLT in the United States.  Warranty applies to the original purchaser only.   

JBLT issues a limited warranty against manufacture defects. At JBLT’s sole discretion, JBLT will repair or replace defective merchandise manufactured by JBLT.  JBLT may offer to repair or replace an item when warranted.

The JBLT lifetime warranty is only valid if the product(s) are installed properly and used in the manner in which the product was designed.  Any misuse of a JBLT manufactured product, or alteration from its original purpose or design, voids the warranty .

Wear and Tear

Normal wear and tear, scuffs, scratches, rust or oxidation of surfaces and damage from misuse, improper use, winching, accidents, or modification are not covered. Surface paint and powder coat are not covered.  The JBLT warranty does not cover any issues beyond our control such as non-compliant use, overloading, winching, vehicle accident, improper installation, theft, misuse, improper maintenance of the product, vehicle alteration or improper maintenance of vehicle. Wear and tear from weather, sunlight, chemicals or coatings and lack of maintenance to the product void the JBLT warranty.

Attachment and Installation

The user of JBLT manufactured products understands that JBLT has no responsibility for the attachment and/or installation of its products to vehicles or the attachment of gear or other cargo to JBLT manufactured products. Z-trak makes no warranty, expressed or implied, for attachment to vehicles with a drop in bedliner.  JBLT does not assume any responsibility for damage to any property from improper installation, use and/or attachment of JBLT products.